Policies

CARE 

Tammy Tiranasar Jewelry is made by hand. Each piece is unique. There are subtle variations in each piece while conforming to style dimensions. Please expect the color and tone of your piece to vary slightly from the items depicted online. Fiber jewelry should be cared for like delicate clothing.

ORDERS AND SHIPPING 

Silk collection necklaces are made to order and are processed in the order in which they are received. You can expect these pieces to ship within 3-10 days from purchase.

In stock orders are processed within 1-3 days.

We are unable to cancel orders once items have been dispatched. We are not responsible for any package lost or damaged while in transit.

International Shipping (outside U.S.A) cost is based on an actual weight. We will contact you with a final shipping cost once we receive your order.

International orders can not be processed through the online checkout. Please contact us and we will process your order through Paypal.

Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax and customs duty (where applicable) will be calculated on the total merchandise value. Please note that all NY state buyers are subjected to a sales tax of 4.375% on their total purchase. NYC residents will be charged an 8.875% sales tax.

We offer Priority Shipping for all orders, both domestic and international. If you prefer Express Shipping, please contact us prior for a final shipping cost.

RETURNS 

Returns are accepted on full priced orders.  You must contact us within 7 days of receiving your order.

Merchandise must be shipped pre paid, insured and securely packaged and must be received within 7 days of receipt of return authorization.

You will be notified by email once your return has been received and processed. We will refund any sums that you have paid us less cost of shipping to you. Please allow up to 7 days for your refund to be processed.

Please note that all return shipping costs are the buyer’s responsibility.

If your order has been sent to a destination within the US, all sales taxes will be refunded. International destinations, customs duties and sales taxes are non-refundable.

All sales are final on discounted and custom items, no exchanges or refunds.

Items should be returned in their original packaging. Items must be returned new, unused and with all tags still attached. Returns that have been worn, damaged, soiled or altered will not be accepted.

We reserve the right to deny refunds if the merchandise returned does not meet our return policy requirements.